Number of Rates:

Technical Services, after the Sales

Periodic visit of the production lines to supervise that the quality of the product being made, corresponds to the order
Provide technical assistance to customers for optimize usage of products
Investigating customers technical claims
Taking back quality deficient products, implementation of rectifying and or preventive procedures
Counseling customers of the availability of new products and suggesting sensible ways to replace raw material and use new products
Preparing products’ technical information booklets and leaflets
Assessing and evaluating the degree of customers approval and satisfaction based on the quality of products